Privacy Policy.
This privacy policy explains how personal data is processed when you visit our website or contact LU&ME.
1. Data Controller
Matthias Hans Bäuerlein
Str. Gran Pré 4, Int. 2
39030 San Vigilio di Marebbe (BZ)
Italy
Email: contact@luandmeband.com
2. Booking Enquiries
When you submit a booking enquiry, we process the information you provide, including your name, email address, event details and message.
We use this information to respond to your enquiry, discuss availability, prepare offers and, where applicable, arrange a performance.
The legal basis is Article 6(1)(b) GDPR for enquiries relating to a potential contract. Where necessary, Article 6(1)(f) GDPR may apply to other legitimate business correspondence.
3. Contact by Email
If you contact us by email, we process your email address and the information contained in your message to handle your request.
4. Website Hosting
Our website is hosted using services provided by IONOS. Technical information, such as IP addresses, access times and browser information, may be processed to deliver the website, maintain security and diagnose technical issues.
This processing may be based on Article 6(1)(f) GDPR, where necessary for the secure and reliable operation of the website.
5. Contact Form
Our booking enquiry form is provided using WPForms on WordPress. Information entered into the form is processed to deliver your enquiry to us.
Depending on the website configuration, submitted information may also be stored or logged by the website or its associated services.
6. YouTube Content
Our website displays video preview images and links to videos hosted on YouTube, a service provided by Google.
Loading externally hosted preview images may involve a connection to Google’s servers, during which technical data such as your IP address may be transmitted.
If you open a video on YouTube, Google’s privacy practices apply.
Further information: Google Privacy Policy
7. Cookies and Similar Technologies
Our website may use cookies or similar technologies for technical functions. Additional technologies may be used by integrated services or website plugins.
Where consent is legally required for non-essential technologies, these must not be activated before the appropriate consent has been obtained.
8. Data Retention
We retain personal data only for as long as necessary to handle enquiries, maintain relevant business correspondence and meet applicable legal obligations.
Information relating to completed bookings may be retained for longer periods where required by accounting or tax law.
9. Data Recipients
Personal data may be processed by service providers involved in website hosting, email delivery and website operation, where necessary to provide these services.
Transfers of personal data outside the European Economic Area, if applicable, must comply with the relevant GDPR requirements.
10. Your Rights
Under the GDPR, you may have the right to access, rectify or erase your personal data, restrict or object to processing, and request data portability where applicable.
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of previous processing.
To exercise your rights, contact: contact@luandmeband.com
11. Complaints
You have the right to lodge a complaint with a competent data protection authority, including the Italian Garante per la protezione dei dati personali.
12. Updates
We may update this privacy policy when our website, services or legal obligations change.
Last updated: 2 November 2026
← Back to LU&ME